Frequently asked questions

If you have any other questions you want to ask, please get in touch.

Do you build apps for mobile devices?

Yes, our apps can be distributed through Apple’s App Store, like any iOS or iPadOS app or can be deployed on Apple hardware running FileMaker Go. For Android devices, you would need to access via a suitable mobile web-browser.

How long would an app build take?

Single device applications can be created in a matter of days. Time varies depending on the app’s complexity or its need to connect to other web-based services and synchronising requirements to remote servers. Larger multi-user systems connecting mobile and desktop systems depend on the project’s full scope of features.

Can I mix & match devices?

Yes, our systems are fully cross-platform so it’s possible to run any mixture of devices and synchronise data between them, without any issues. The system can be tailored to specific combinations of hardware with dedicated UI for each device.

Do I need my own server?

Some users prefer to have their software run from their own on-premises server, which is great if you have your own IT person to update and look after it. For companies that don’t have their own tech support we’d recommend deploying your system to remote hosting company where all the technical side is looked after completely.

What would the running costs be?

A successfully deployed system will need minimal running costs. Usually a small monthly fee for the server hosting (less than $100) and the annual FileMaker server and seat licensing. For a small business (1 - 10 users) this is usually around £2,000 per year but can vary with the number of users and size of data storage required.

Do you offer on-going support?

Any systems we create, of any scope & scale, we will always provide ongoing support to. This may be on an ad hoc basis, an hourly “work done” rate, by an annual support fee or on a monthly fee basis. Each custom build is unique to each client so we would discuss the level of support required on a project by project basis.

What about updates?

Your system is designed to evolve over time, keeping in step with your expanding business requirements. The FileMaker platform is always moving forwards. With updates twice a year, each adding more useful features which your system may benefit from. We seek to continually improve our bespoke systems adding new technology and features as they become available to the platform.

Can a mobile system be used offline?

All our mobile systems are capable of working offline, without mobile data or a WiFi connection. Data gathered in-the-field is synchronised when a stable internet connection is available, pushing data to the server and pulling new data to the device. This allows our mobile apps to continue to function even in confined or remote areas where internet and mobile coverage is limited.